Help & contact

We're a small team and a real person answers every email within 2 business days: hello@paydownpal.com

Common questions

How do I sign in on a new phone? Go to Sign in and enter the email you used at checkout. We'll email you a code.

How do I cancel? In the app: Settings → Plan & billing → Cancel. You keep access until the end of your paid period.

How do I get a refund? Within 14 days of a payment: Settings → Plan & billing → Refund my last payment.

How do I get reminders? Settings → Reminders. On iPhone, first add Paydown Pal to your Home Screen (Share → Add to Home Screen), then open it from there.

How do I delete my data? Settings → Delete my account. It's permanent and cancels any subscription.